Shipping Policy
Fast. Reliable. Transparent.
Express Delivery
Available in select Delhi/NCR areas. Orders are delivered within a few hours depending on availability and distance.
Same Day Dispatch
Orders placed before 2:00 PM are processed and dispatched on the same day (excluding Sundays and holidays).
Pan India Shipping
Delivery across India typically takes 2–5 business days depending on your location.
1. Order Processing
Orders are processed within 24 hours of placement. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Charges
Shipping charges (if applicable) are calculated at checkout based on your location and order value. We may offer free shipping on selected orders or promotions.
3. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor delivery status in real time.
4. Delivery Delays
While we aim for timely delivery, delays may occur due to unforeseen factors such as weather conditions, logistics issues, or high demand periods. We are not liable for delays caused by third-party courier services.
5. Incorrect Address
Customers are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incorrect or incomplete addresses. Re-delivery may incur additional charges.
6. Lost or Stolen Packages
Once the package is marked as delivered by the courier, we are not responsible for lost or stolen packages. Customers are advised to ensure someone is available to receive the order.
7. Contact for Shipping Issues
For any shipping-related queries, contact us at:
support@bouncybucket.com